ZENTRIPS · PREMIUM GROUND TRANSPORT

Every ride. Every call. Every invoice.

Bookings, dispatch, AI voice confirmations, compliance, CRM, billing and live intelligence. One platform for the operators who move the world's most demanding travellers.

The operating system for premium ground transport.

USD 54.2B → 188.9BCHAUFFEUR MARKET, 2023–2033
5FRONT DOORS, ONE RECORD
4CALLS PLACED PER RIDE

A premium product, run on a phone and a spreadsheet.

The service is exceptional. The system behind it is a group chat, a duty slip and somebody's memory.

01Car readiness checked on WhatsApp

Photos in a group chat, checked by whoever is free. No record when a VIP complains.

02Billing rebuilt at month end

Invoices reconstructed from duty slips. Leakage, disputes and slow collection.

03Vendor quality is anecdote

Allocation arguments, and no leverage on price or performance.

04The client relationship lives in people's heads

When they leave, the preferences and the account history leave with them.

1,000 RIDES A DAY MEANS4,000phone calls. Every single day.

Confirm the guest, confirm the chauffeur, chase the arrival, ask how it went. For every ride, by hand.

One system. Five front doors.

Everyone who touches a ride works in the same live record, each through a screen built for their job.

01 / 05

Guest portal

Book in a sentence. Track every ride in plain language.

The busywork runs itself.

Four calls per ride, placed automatically by ZenVoice on your brand's behalf. Your team only sees the exceptions.

A complaint on a feedback call becomes a ticket with an SLA clock.

EVERY RIDE, AUTOMATICALLY4 CALLS
T − 2h
Guest confirmation

Vehicle, time and comforts confirmed

T − 90m
Chauffeur confirmation

Driver acknowledges the assignment

Arrival
Reporting call

Car on location, guest notified

T + 30m
Feedback call

Outcome written onto the booking

Retries built in. Outcomes and preferences written straight onto the booking.

From ride to revenue. No spreadsheets in between.

Rate cards price every ride automatically. Invoices are generated from completed rides, with a trip-by-trip annexure and a tax invoice PDF.

BookedOne sentence
DispatchedChauffeur + car
ConfirmedVoice agent
CompletedOn the record
InvoicedTraced to the ride

Every invoice traces back to the rides that produced it.

Your data, finally telling you what to do.

Every ride, call, photo and complaint turned into decisions with evidence. Metrics below their sample size say so instead of pretending.

Demand forecasts
Vendor scorecards on evidence
When customers actually pick up
Ask the data a question

Secure by design. Switch in weeks, not years.

Map any legacy export with one adapter file. Dry-run first: see what imports, what fails and why, before a single row is written.

11 roles · 29 permissions

An explicit permission matrix, enforced on the server.

Tenant isolation

Decided where the request is authenticated. Never taken from the client.

Field-level encryption

Identity documents, tax IDs and bank details encrypted at rest.

Rotating tokens

Argon2id passwords. Reuse a stolen refresh token and the session family is revoked.

59 event types

An append-only audit log of every state change, with who and why.

Signed webhooks

HMAC-verified, replay-protected and idempotent.

Your competitors are still dialling.

Send us one export from your current system. We'll show you your own operation inside ZenTrips, with exactly what imports, what fails and why.

APAC HQ / EngineeringBengaluru, India
4th Floor, 917, 5th Main Rd, 7th Sector, HSR Layout, Bengaluru, Karnataka 560102
Global HeadquartersDelaware, USA
8 The Green, Ste A, Dover City, Kent County, Delaware 19901, United States
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